COURSES
We offer accredited and non-accredited training for employees, business leaders or just those seeking new skills, as well as those seeking work. Our focus is to build their skills in alignment with personal and business objectives.
New for 2022:
Accredited, classroom and online training that enable you to learn at your own pace, anywhere and at any time. Courses include:
Level 1 Certificate Customer Service
Level 1 Diploma in Work Focused Customer Services
Level 2 Award Team Leading
Level 3 Unit: Principles of Leadership
Entry level 1 English
Entry level 2 English
Entry 3 English
Level 1 Cert Functional Skills in English
Entry level 1 Maths
Entry level 2 Maths
Entry level 3 Maths
Level 1 Cert Functional Skills in Maths
Level 2 Award Customer Service
Level 2 Cert Customer Service
Level 2 Diploma in Customer Service
Level 3 Certificate in Customer Service
Level 3 Coding Practices
Level 3 Cyber Security
Level 2 in principles of team leading
Level 2 Certificate in Understanding Workplace Violence and Harassment
Level 2 award in information advice and guidance
Level 2 certificate in information advice and guidance
Level 2 diploma in information advice and guidance
Level 3 award in information advice and guidance
Level 3 certificate in information advice and guidance
Level 2 Award for Door Supervisors in the Private Security Industry
Level 3 Award in Emergency First aid at work
Level 2 Cache Preparing to Work in adult social care
Level 1 Award in Health Safety
Level 3 Cache Certificate in Child Care and Education
ESOL entry 1 Certificate in English
ESOL entry 2 Certificate in English
ESOL entry 3 Certificate in English
New for 2022:
Accredited, classroom and online training that enable you to learn at your own pace, anywhere and at any time. Courses include:
Level 1 Certificate Customer Service
Level 1 Diploma in Work Focused Customer Services
Level 2 Award Team Leading
Level 3 Unit: Principles of Leadership
Entry level 1 English
Entry level 2 English
Entry 3 English
Level 1 Cert Functional Skills in English
Entry level 1 Maths
Entry level 2 Maths
Entry level 3 Maths
Level 1 Cert Functional Skills in Maths
Level 2 Award Customer Service
Level 2 Cert Customer Service
Level 2 Diploma in Customer Service
Level 3 Certificate in Customer Service
Level 3 Coding Practices
Level 3 Cyber Security
Level 2 in principles of team leading
Level 2 Certificate in Understanding Workplace Violence and Harassment
Level 2 award in information advice and guidance
Level 2 certificate in information advice and guidance
Level 2 diploma in information advice and guidance
Level 3 award in information advice and guidance
Level 3 certificate in information advice and guidance
Level 2 Award for Door Supervisors in the Private Security Industry
Level 3 Award in Emergency First aid at work
Level 2 Cache Preparing to Work in adult social care
Level 1 Award in Health Safety
Level 3 Cache Certificate in Child Care and Education
ESOL entry 1 Certificate in English
ESOL entry 2 Certificate in English
ESOL entry 3 Certificate in English
Training can be customised to suit specific objectives.
All courses are:
- Designed to meet a variety of needs and objectives
- Designed to up skill and contribute to personal development as well as business development
- Designed and delivered by expert Tutors who specialise in each area
If you are interested and would like to get involved or would like to find out more, contact our Skills Team on 01902953053
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Our main catalogue of training and courses can be found below
Please note, we are not limited only to the courses listed and our course range / calendar of courses may incur change. We are also able to provide bespoke or customised training in a range of other business areas such as presentation skills, recruiting and interviewing skills, assertiveness at work and negotiation skills.
For more info, course dates, or if you have a specific need not listed, please talk to us.
Please note, we are not limited only to the courses listed and our course range / calendar of courses may incur change. We are also able to provide bespoke or customised training in a range of other business areas such as presentation skills, recruiting and interviewing skills, assertiveness at work and negotiation skills.
For more info, course dates, or if you have a specific need not listed, please talk to us.
NEW FOR 2022 - ONLINE TRAINING
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MARKETING AND SOCIAL
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This course is delivered in the context of the learners' work experience and current development objectives.
This course offers a wide ranging and detailed qualification covering all aspects of customer service skills, from managing one's own performance to understanding the importance of customer service to the success of the organisation. Courses available are: Level 1 Award Customer Service Level 1 Certificate Customer Service Level 1 Diploma in Work Focused Customer Service Level 2 Award Customer Service Level 2 Certificate Customer Service |
Understanding Marketing Theory and Social Media within a business.
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MANAGING PROJECTS
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LEADERSHIP AND
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Building skills to deliver a project and then lead a project and team
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Leading and Motivating your Team for better performance.
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MENTORING COURSE |
EVENT PREPARATION AND MANAGEMENT COURSE |
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Understanding Mentoring and Mentoring Practice.
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Supporting the Planning of a Live Event, Publicity Material and Health and Safety.
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ESOL - English for Speakers of Other Languages
Our ESOL Skills for Life courses are offered from Entry Level 1 up to Level 2, and include Speaking and Listening, Reading and Writing.
We can assess the Level that is right for you.
Courses are run throughout the year, starting in September through to July.
At the end of the course, you will gain an Edexcel qualification and you can progress to the next Level.
Venue:
Room 113, Newhampton Arts Centre, Dunkley St, Wolverhampton, WV1 4AN
Tutor:
Rosie Mahmood
We can assess the Level that is right for you.
Courses are run throughout the year, starting in September through to July.
At the end of the course, you will gain an Edexcel qualification and you can progress to the next Level.
Venue:
Room 113, Newhampton Arts Centre, Dunkley St, Wolverhampton, WV1 4AN
Tutor:
Rosie Mahmood
Contact us:
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