Level 5 Diploma in Leadership and Management for Adult Care (RQF)
The NCFE CACHE Level 5 Diploma in Leading and Managing an Adult Care Service (QN 610/7215/1). Approved by Skills for Care and part of the Leader in Adult Care apprenticeship standard, covering leadership, governance, team management, safeguarding and continuous improvement for registered managers.
NCFE CACHE Level 5 Diploma in Leading and Managing an Adult Care Service (QN 610/7215/1, RQF). 95 credits: 80 from the mandatory units and a minimum of 15 from the optional units. 805 guided learning hours; 950 hours total qualification time.
Internally assessed portfolio of evidence: observation of workplace practice, witness evidence, professional discussion, reflection, written assignments and case studies. Assessed in line with the Skills for Care and Development Assessment Principles and externally quality assured by NCFE. Graded achieved / not yet achieved.
Aged 19+. Typically working as deputy manager or manager in adult care — senior carers with enough hands-on leadership experience can also apply if they can evidence it. Recommended Level 3 or above in related area.
Typically 9-12 months, studied online at your own pace with tutor support.
Leadership and management theories and styles, and how to adapt them for adult care services
Legislation, statutory guidance, the inspection system and models of service delivery
Effective, evidence-based decision-making and evaluating the decisions made
Managing budgets, resources and business planning within an adult care service
Leading and motivating a team, and adapting leadership style to different situations
Identifying learning needs and developing the skills and knowledge of a team
Conducting supervision, appraisals and performance management with team members
Leading safeguarding practice and responding to concerns within an adult care service
Applying the Mental Capacity Act and leading best-interest decision-making
Working with external agencies, commissioners and other professionals
Managing and responding to comments, complaints and feedback about the service
Developing and communicating a vision, mission and culture for the service
Driving quality improvement, action planning and service redesign
Leading effective communication across the service and with external stakeholders
Managing information systems, data protection and secure record-keeping
Leading person-centred practice, promoting independence, dignity and respect
Promoting the health and wellbeing of individuals accessing the service
Leading practice that promotes equality, diversity, inclusion and human rights
Health and safety legislation and responsibilities at a leadership level
Reflective practice and continuing professional development as a leader
Managing stress and pressure, and maintaining resilience in a leadership role
Choose optional units to reach at least 15 credits. Examples: healthcare and clinical skills, assistive technology, digital skills, leading trauma-informed practice, supporting neurodiversity, specialist areas of care
Examples: business development, coaching and mentoring, induction, managing finance and budgets, recruitment, selection and retention, research in adult care
4.6/5 Google Reviews "I am studying the NCFE Level 5 Adult Care Diploma in Leadership and Management. The course is well structured, practical, and relevant to real workplace leadership."
"I have started my Level 5 Diploma in Leadership and Management in Adult Care. Tutor support is readily available through messages and calls to help with assignments."
"I have started the Leadership and Management for Adult Care course. My tutor has been very supportive — she explains things clearly and makes learning feel encouraging."
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